At Lucky Herbals, we take pride in the quality of our products, and the satisfaction of our customers. If you are not happy with your purchase, you will have 14 days from the date of delivery to return unopened items for a full refund. Requests made outside of this time frame will not be honored. *Return postage must be paid by purchasing customer. To begin your return, please reply to your order email.
We do not ship to the following states, cities and counties in the US where Kratom is banned: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County, FL, Union County, MS, Denver, CO, San Diego, CA, and Jerseyville, IL.
All orders ship NEXT-DAY until further notice. If time permits, your order will ship same-day.
Customer Service Hours
Based on 20 reviews
14:32 14 Jun 20
Green maeng da gives me the strength to deal with life. If you have trouble in social situations like me i highly... suggest the green maeng da. Not only is it euphoric, sexualy stimulating and fast it's also one of the most consistent strains that i know i can count on when i order. Most of us have trouble with consistency with vendors but with Luckyherbals its not an issue and i want to scream it to the world. The red maeng da and white maeng da are very warm and euphoric feeling. The red maeng da also has a very floral/sweet aroma which i have never experienced with ANY other vendor. If your the type of person that has issues with toss & wash i highly suggest the red because of its flavor profile. With no hesitation i rate these 3 strains a 9.5 out of 10.If your waiting for a sign from heaven or an excuse to order here it is. They also accept credit which is almost unheard of in this industry. Another great aspect of this business is they're only a text away and happy to answer any questions I may have.read more
00:12 05 May 20
I’m very happy to have found Lucky Herbals as a Kratom supplier. My preference is for Green Maeng Da, and LH’s is at... least as good as my previous supplier, and at a fraction of the cost. With any remedy, I seek quality/effect, first. Lucky Herbals Kratom is a quality product. Because I use Kratom as a daily supplement, cost is also an important consideration. In this area, Lucky Herbals really shines. I’m getting twice as much product for half what I was paying before. At first, I was skeptical, thinking that the lower price would be an inferior product, but I am pleasantly surprised that the product is as good, if not better, than my previous supplier. Last, but not least, I look at customer service. If the service is poor, I won’t buy, even if the product is great and the prices are low. Ben has been quick to respond, and has answered all of my questions. As a bonus, shipping was rapid. I placed my order on Saturday, and received it today, Monday. My previous supplier is in Canada, and shipping is delayed due to the pandemic, sometimes taking two weeks. I would highly recommend Lucky Herbals for your Kratom needs. My last order will last me at least 3 months, but when it’s time, I’ll be making Lucky Herbals my go-to for Kratom.read more
01:59 11 Apr 20
The people at Lucky Herbals are the best in the business. Amazing products, very very affordable prices, and quick... order shipping. What more could you ask for? This is the best Kratom at the best price. 10/10 highly recommend.read more
Chad Alexis Michael
03:04 07 Apr 20
My fiancé and I have been experimenting/sampling products from all kinds of vendors for months now. After finding and... confirming the quality of Lucky Herbals we are SOLD! Kratom aside, customer service is impeccable. Keep it up guys.I Highly recommend!read more
00:33 05 Feb 20
Quality products, excellent customer service! Ben is the only one I get my kratom from.
16:05 03 Feb 20
Just got my kratom. Wow! Fast! Friendly! SUPER PRICING! EXTREMELY HIGHLY RECOMMENDED!!! Thanks guy !
00:39 15 Jan 20
Wonderful pricing, EXCELLENT communication and customer service is top notch. I have tried a lot of different vendors... online and none of them have come even close to Lucky Herbal's quality, consistency and pricing. I have ordered a few times and am always pleased with the short shipping times and communication that Lucky Herbals provides. If I could give this business 10 stars I would because it is always a pleasure to go through them. 10/10.read more
23:32 19 Dec 19
Ben is an amazing guy and his Kratom is out of this world! I highly suggest buying from him, you won't be disappointed!
21:39 04 Oct 19
Great product, I can’t believe the difference between them and other Kratom I’ve had! There is just zero comparison.... Ben is super informative and eager to share his knowledge, you can just tell that the owners are passionate and stand behind their products. I wish I could give this 20 stars. I use their online shop since I’m not local.read more
10:22 10 Aug 19
Great service delivers and its fire can't beat the 5 dollar delivery A1 prices too
00:46 18 Jul 19
Great kratom, great customer service. Love the fact that they deliver...
16:14 17 Jul 19
Theres something in this menu for anyone in my experience. If you ever need help, he is one of the most genuine and... helpful guys I've met in this game. Customer service is an easy 10/10. He even delivers personally if you are local. That speaks volumes about his business model and his true intentions of helping people with his leaf. Absolutely one of the best human beings in the kratom game that I have met.Green MD- This is the shining star of Lucky's offerings. Its great on its own or in a blend in my experience. It is a little on the faster side for a green, but still offers good anxiety relief which is what I look for in my daytime greens. It has medium legs and a good euphoric vibe that will have you smiling for hours after you burn it. I love this one specifically for work when I am dealing with people who are less than desirable to deal with (I work in retail. You can imagine what I get daily). 9/10Green Bali- This one is a slower green, slightly less potent than the Green MD, but it is a good ride. This would be a nice afternoon or evening burn. It is euphoric, but even being slower it will not put you to sleep. It also will not keep you up at night. I have burned this in the afternoon as well as night time at a slightly higher dose and it was versatile. If you want a slower version of the Green MD (maybe slightly less euphoric, but still really solid), this would be a great option. 8/10Red Bali-Just plan on going to sleep. This one is a heavy hitting relaxation. It wasn't the most euphoric leaf in the world, but if you blend it with something that is euphoric, it really enhances the relaxation of the other leaf. Blending this with a slow green or even a slightly more mid spec red is the way to go for a good night time burn. I burned this one straight a couple of times and I couldn't tell you about the legs because I fell asleep before it wore off. And with my poor ability to sleep, that really speaks volumes about the quality. 8/10read more
14:19 03 Jul 19
fast shipping , awesome product and great customer service !! love the Borneo Blast !!
03:21 08 Jun 19
I found lucky herbals while looking for a reputable local vendor. All I could find was headshops with questionable and... overpriced product. I have taken kratom for many years for pain and to help me sleep. I have ordered online from many vendors and can only say good things about lucky herbals. They are my go to now. They are honest and upfront with everything. They take time to answer any questions you may have. If your lucky enough to be a local like me you get to know the people behind the company. I have found my kratom home for all my orders and needs. I am talking about customer service side of things but for anyone that may want to know their kratom is good. The quality is some of the best I have tried. I have tried different strains from them and all are great. I can say alot about lucky but it's great kratom and even better customer service. They are unlike any other vendor I have tried. That is the whole reason I will continue to shop with lucky.read more
01:46 03 May 19
Great kratom, great price, great guy. I used to spend $160 per kilo and it wasnt even as good as this guys kratom. He’s... a genuine nice guy as well and I even trust him enough to deliver it to my wife at home when I’m not there, very grateful I found him and can save money and be supporting a good guy and not a huge cooperation that doesn’t care about the customer.read more
01:44 03 May 19
Great kratom and awesome service, highly recommend for your kratom needs!!
00:59 23 Apr 19
First time using lucky herbal got the green maeng da . Quality was great. Lots of euphoria. Good strain. Also Ben... delivers in local area . San Antonio.. Give it a try you won't be disappointed. Thanks Benread more
15:08 22 Apr 19
Thank you guys for being so Awesome. My husband and I had never used Kratom before but you answered every question no... matter what time it was. And you even deliver which was a major plus for us. We are your customers life. Thank you again!!!read more